Refund Policy

Thank you for choosing Didit India. We strive to ensure that our customers have a satisfactory experience with our services. Please read our refund policy carefully before making any purchase.

1. Overview

All sales and transactions processed through Didit India are generally final. We do not offer refunds or exchanges once a service has been delivered or activated, except under the specific circumstances outlined in this policy.

2. Eligibility for Refunds

You may be eligible for a refund only under the following conditions:

• Duplicate payment was charged due to a technical error on our platform.
• You were charged for a service, but the service could not be delivered or initiated due to fault on our end.
• A formal request is raised within the eligible timeframe specified for the particular service category.

3. Non-Refundable Items and Services

Certain services and fees are strictly non-refundable, which include:

• Services that have been fully rendered, consumed, or completed.
• Any third-party fees, taxes, or processing charges incurred during the transaction.
• Customized digital products or promotional deliverables already generated and delivered.

4. Refund Request Process

To request a refund, you must contact our support team with your order reference number, transaction proof, and a detailed reason for your request. Our team will review your application and respond within a reasonable business timeframe.

If your refund is approved, the amount will be processed back to your original method of payment within a specific number of days, depending on your bank or payment gateway provider.

5. Contact Us

If you have any questions or concerns regarding our Refund Policy, please reach out to us at: support@didit.in.